Measuring Impact for Service Improvement Reviews

A lot of useful content

I feel some things were not relevant to my role but it was informative.

N/a

The course was very well delivered. Laurell was very engaging and very knowledgeable on the topics discussed. Probably one of the best courses i’ve been on. Thank you.

Brilliant presentation style. The passion is evident and allows us to get invested in what is being said and discovered within the course. Many thanks for this day.

Very good course; thorough, friendly lecturer and would recommend.

I really enjoyed Laurell's style of teaching. She is very approachable, and she clearly communicated the subject. The course was very informative. I will definitely implement her tips in my personal and professional life.

Good course

The activities kept it interesting

I would like it to be more tailored to a department. Sometimes things can be generalised. I think I would personally benefit from a smaller group.