Well delivered- layperson vocabulary and relaxed style, Laurel was very knowledgeable and had impressive credibility but was modest and down to earth. Thank you Laurel and HPMA for inviting me.

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Anna S, 30 Oct 2018

The course was really good and helped me think about how my role contributes to the overall success. It’s great to have time to reflect on my own skills and behaviours, along with how I can change these for the better. Laurell was a great teacher and made the day thoroughly enjoyable, thank you!

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Rosie C, 30 Oct 2018

Extremely interesting. I have attended a couple of courses of this kind and this the first one that I feel I will actually take back and implement. New ways of explaining SWOT which has made it more user friendly. Thank you for the print outs too - they will be useful references.

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Florence G, 30 Oct 2018

Extremely useful and will be able to take back the knowledge to my team to develop our objectives. It has been greatly beneficial for me to be able to have a better understanding of the team I work with, how we work and how we can improve in the future.

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Anita P, 30 Oct 2018

Thank you Laurel, excellent day. Felt I learnt so much and can reflect on the past. But also taking forward

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Nasrin A, 30 Oct 2018

Really well balanced course would recommend to others Liked the objective setting - learnt not to use the “to ensure” comment which makes sense

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