CSTF Mandatory Training (1/2 Day Practical) Reviews

Trainer was quite intense when someone asked about fire Marshall. He didn't listen to the actual question from a female trainee and basically had a rant about her managers. At nearly the end ( one man fell asleep during the training) he said i had asked him to call 911 when I had actually asked him to call 999. He made me feel belittled when he thought I had said 911and started making a joke and laughing about it. When he had finished laughing I told him I didn't say that and maybe he should listen properly. I did not like him at all and he kept trying to get people to tell him he was right all the time. He kept saying about him being a doctor and made me feel stupid. I really wouldn't like to be at another training session with him.

The Trainor is not good enough in explaining the Topic ,in which it's should relate to the work place that we need .the hotel refreshment is not really well organized .

The triener not good in explaining and not interest in teaching. Venue is not conducive, not even providing a proper hot drink to make us staff whose doing the training comfortable. Staff is rude. It needs more encouragement and

Training was repeating what was already on the e-learning.

Small room with no windows and too many people only a break in morning and lunch so sitting for too long in afternoon

A situation arose where he targeted a colleague in the group arguing and the level of English in front of the wholes class. It was very unprofessional and the group had to intervene and stop the situation.

Good

I only attended the afternoon half day update which started late as the morning over run. The resuscitation section was rushed.as a result. Manual handling was also a bit rushed. The presenter Sue was good but she is expected to get through a lot

Good

Poor trainer did not have all the equipment needed and class was over 20 people. She tried her very best to engage eveyone.