CSTF Mandatory Training (1/2 Day Practical) Reviews

Good content but too many participants. The trainer was unable to keep control of those on their phones, taking selfies and talking throughout the session. This was disruptive. The venue failed to provide hot water for refreshments in the afternoon and we were told that milk was only for the morning class. Thankfully this did eventually turn up but no more hot water! No windows in the venue and very noisy with footsteps above.

The online training is not good at all need to improve in the writing

I just needed to be trained in one of the topics, in other topics , I am compliant . I don’t need to go in the hot weather to attend the whole course from 1:30 to 5:30pm. Nearly waste of time .

Tutor was upbeat and engaging OK as a refresher course

Quite informative

Did the job.

Time was limited for all practical sessions. Could not do it on detail

I was originally booked for a full day session on 25 February with a female teacher. I completed the first part of the training, however I found the teaching approach quite poor. There was very limited interaction, and the instructor tended to talk over participants rather than encouraging discussion or engagement. After the break, I arrived back about 10 minutes late due to traffic while getting lunch. While I understand the importance of punctuality, the instructor refused to allow me back into the session and stated that I would have to be rebooked. Although I respect the rule, the way the message was delivered felt very direct and somewhat disrespectful. I was later able to rebook for the PM session on 05 March with Kevin. Kevin was excellent and truly exceptional. He demonstrated deep knowledge of the subject and his engagement skills were top level. The session was very informative and interactive, and I would definitely recommend his training.

I'd say the trainer was excellent, but the defibrillator should've been in full working order. I also found that all the content could've been learnt online.

Paul was a great trainer