CSTF Mandatory Training (1/2 Day Practical) reviews

4.8 (10,410 reviews)
AI summary of reviews

Practical, interactive delivery is the course’s distinctive strength: attendees say knowledgeable, passionate trainers use clear explanations, humour, real-life scenarios and demonstrations to keep learners involved. They value the well-structured, relevant content, evidence-based updates and opportunities to practise moving and handling, CPR and fire safety. Reviews say the sessions are engaging, easy to follow and useful at work, leaving learners refreshed and more confident. Some groups find practical work rushed when classes are large.

Practical demonstrationsEngaging trainersRelevant content

Generated from recent reviews; may not reflect every review

Showing 1–10 of 32 reviews (2 star)

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“

This is the third time I’ve done this training through this company and by far the worst. Much of the information is just regurgitating what the online version does - the inductor didn’t add anything new really just dragged it out. It was very hard to concentrate as it’s a long day and the longest time was spent on the non-practical parts of the course when the practical parts are the most useful. The instructor didn’t seem to know much about any setting other than the one he has experienced and spent a large amount of time letting a few people talk about their experience (which was all from 1 setting) - which much of the time wasn’t relevant- it was like the instructor and them were just having a social chat about work. The group activities were boring and unnecessary but at least had more helpful/informative chats within the groups once we’d finished the set tasks than what I got from the course. Over the last 5 years I’ve been doing this training with multiple providers multiple times annually and this was the least engaging and informative

Brighton
Elspeth S · 30 Oct 2026
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“

Was Not very informational for what i am training for, I feel the trainer was not focused or took things which should've been a serious topic into consideration. When given equipment such as a hoist we were given to figure out for ourselves and equipment not discussed through properly.

Norwich
Eleanor B · 19 Oct 2026
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Poor delivery, lots of unnecessary stories, out of date slides.

Norwich
Adele G · 19 Oct 2026
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The fire training was 10mins and the manual handing was 30mins I traveled up for that… according to the trainer he couldn’t do manual handing which was detrimental to my work… he did it in the end after explaining how important it was I completed today However last year was much better. Hardly learnt anything about fire training Did enjoy the BLS however

Naomi J · 14 Sep 2026
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Too much material to cover in time available. Too many candidates for space. Practical component chaos. Depending on group assigned to lack of willingness of candidates to engage. Needed input/guidance from trainer to check candidates doing practical component... but too much going on to realistically do this for all. Could have done with a biscuit at break time. Trainer good communicator and clear presenter. Attempted interaction with candidates but hard going to get much of a response. Introduction regarding candidates asking questions or trying to trip up trainer 'a bit off putting' (but I presume was based on experience of some candidates acting inappropriately in previous sessions, and fair enough). Felt inhibited to ask questions. Didn't need to know personal information e.g. neurodiversity or sexual orientation as this was apparent. Location difficult for parking since busy town centre. Training room too small. One of the worst training days I have attended with regard to learning and brushing up on practical skills. Components of training inappropriate for my workplace setting e.g. use of hoist and other mobility appliances. From a personal view I think it would be better to do most of this online apart from the practical components. This then would enable presentation of the slides at a speed the candidate was comfortable with and the the addition of MCQ's would test understanding and knowledge.

Leeds
Karen R · 19 Aug 2026
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Nathan was very good

Croydon
Norah D · 17 Aug 2026
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Instructor was good but sometimes abrupt and rude.

Manchester
Stella B · 23 Jul 2026
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The group was too large. The speaker allowed too much discussion. Not enough control. Little to no refreshments. BLS and anaphylaxis was very short. Moving and handling should be in a ward setting. Hoist had no battery life and was not checked by the speaker to ensure it would work. I think the course for BLS and Anaphylaxis should be a stand alone course. I had no need for anything else.

Brighton
Marion B · 10 Jun 2026
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This course was probably informative for carers/ healthcare . Definitely not a course for highly trained educated knowledgeable registered nurses. I have moving and handling passport NHS which is more in depth and J feel was a more informative course. I didn't feel the course leader had a lot of knowledge and some of her knowledge and practice not up to date.

Edinburgh
kate s · 19 Mar 2026
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Trainer very rude and abrupt. Poor welcome and manners. Very disrespectful to many of us. Very poor trainer in terms of people skills.

Croydon
Chi A · 16 Feb 2026
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