CSTF Mandatory Training (1/2 Day Practical) Reviews

Great

Venue changed room location. This was not communicated. Called Health and Safety group and was first told there’s no venue in Chelmsford- then realized her error but unhelpful customer service. Arrived at the new room at 1:45, no trainer there and was greeted by an angry group of student telling us we can’t just join for half a day. Trainer arrived and told angry day students that we were there for the last half of the day- trainer was told by angry day students that it’s ‘disgusting’ Made to feel really unwelcome. You need to communicate better with your students

Very sketchy moving and handling section. Skills only demonstrated, no chance to practice. I was expecting BLS and moving and handling only and that it would be covered in depth with a practical element where all had to be observed in practice.

All training is good

The Training course was fine. The trainer was helpful and has great knowledge about the field. However his speech was not clear enough and the presentation slides could not be seen. Trainees complained and he refused to turn off some lights for us to see better

Good session

Brilliant experience

N/A

We paid a lot of money for the training, the freshment we got was appalling! We were 20 in the class, 2 packets of buiskits & I small milk for the whole class, no soya milk for people with allergies! The trainer asked me to go the shops to buy soya milk myself! The trainer was also very baised, he focused on a particular boy who spoke thesame language with him althrough the training. He was also very aggressive, held a boy on the neck pushed his head down on the manikin to force him to demonstrate the CPR practical. He should be banned from the training!

Good