Showing 11–17 of 17 reviews (4 star)
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Practical role-play and actor exercises give attendees a safe way to practise challenging conversations, question assumptions and build confidence. They praise Lou’s energetic, knowledgeable and personable delivery, which keeps varied groups involved while making complex ideas clear. The course combines discussion, reflection, useful resources and hands-on activities, with learning that attendees apply to management styles, leadership and everyday workplace conversations.
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