Attendees particularly value the course’s practical, step-by-step approach to safe de-escalation and physical intervention, with repeated practice building confidence for real workplace situations. They describe knowledgeable, patient and approachable trainers who explain theory clearly, demonstrate techniques carefully, answer questions and adapt to different learning needs. Sessions are interactive, supportive and professionally delivered, with relevant scenarios, evidence-based content and attention to patient and staff safety. Some reviewers find venues cold, noisy or limited in refreshments.
Generated from recent reviews; may not reflect every review
Showing 31–40 of 696 reviews (5 star)
The staff members were very professional, patients and also very respectful and the course content was comprehensive and evidence based as it was also practical. I am confident in applying this technique in real life practical class.
The trainers were engaging. There wasnt a dull moment
Trainer engaged well with staff and very informative
Very practical giving me confidence to perform the techniques in real situation