Attendees particularly value the course’s practical, step-by-step approach to safe de-escalation and physical intervention, with repeated practice building confidence for real workplace situations. They describe knowledgeable, patient and approachable trainers who explain theory clearly, demonstrate techniques carefully, answer questions and adapt to different learning needs. Sessions are interactive, supportive and professionally delivered, with relevant scenarios, evidence-based content and attention to patient and staff safety. Some reviewers find venues cold, noisy or limited in refreshments.
Generated from recent reviews; may not reflect every review
Showing 11–20 of 696 reviews (5 star)
Brilliant very interesting and lots to learn
The trainers Gracie and Dan are very knowledgeable. They are both good trainers and they make the course enjoyable and real. Keep up the good work both of you.
Excellent training from David and Gil. Thank you very much
They took thier time to explain but it was a lot to take in
Very interactive and excellent training. The trainers are very good.
Excellent explanation and demonstrations of the techniques