Attendees particularly value the course’s practical, step-by-step approach to safe de-escalation and physical intervention, with repeated practice building confidence for real workplace situations. They describe knowledgeable, patient and approachable trainers who explain theory clearly, demonstrate techniques carefully, answer questions and adapt to different learning needs. Sessions are interactive, supportive and professionally delivered, with relevant scenarios, evidence-based content and attention to patient and staff safety. Some reviewers find venues cold, noisy or limited in refreshments.
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Showing 371–380 of 746 reviews
The trainers Peace and Paul were excellent, they explained and demonstrated the skills for us and got all of us to practice each skill.
It was a well taught course and both tutors were great
It was an outstanding performance and skill learned.
The training was clear, practical, and well-structured. It improved my knowledge and confidence in handling situations safely and effectively.