Attendees particularly value the course’s practical, step-by-step approach to safe de-escalation and physical intervention, with repeated practice building confidence for real workplace situations. They describe knowledgeable, patient and approachable trainers who explain theory clearly, demonstrate techniques carefully, answer questions and adapt to different learning needs. Sessions are interactive, supportive and professionally delivered, with relevant scenarios, evidence-based content and attention to patient and staff safety. Some reviewers find venues cold, noisy or limited in refreshments.
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Showing 361–370 of 730 reviews
It was an outstanding performance and skill learned.
The training was clear, practical, and well-structured. It improved my knowledge and confidence in handling situations safely and effectively.
The venue is not clean , parking nearby is very expensive and hard to locate. The refreshments are limited as they removed them from us by 1pm yet we still has our tea and coffee allocated