Level 2 Award in PDE reviews

4.8 (371 reviews)
AI summary of reviews

Attendees particularly value the trainers’ clear, patient expertise: they make complex material easy to understand, keep sessions interactive through activities and role play, and offer individual support when learners struggle. Reviews highlight well-paced, organised delivery and useful learning around teamwork, self-management, customer service, workplace behaviour and interview preparation, which builds confidence for employment and future roles. Some attendees find the booklets repetitive or unclear.

Clear explanationsSupportive trainersPractical activities

Generated from recent reviews; may not reflect every review

Showing 31–40 of 375 reviews

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Very good delivery and very productive learning environment. Instructor's were very helpful and provided lots of support and guidance.

Bradford
Hasanur U · 25 Mar 2026
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Overall the course was good. Decently paced and helped me develop my time management skills. We learnt about different customer types and how they are in customer service environments and we also learnt about good team working skills what could have been better was the work and more explanations because sometimes it took a very long time to complete

Bradford
Hamaad F · 25 Mar 2026
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Learnt a lot on how to self manage and gain confidence in the future.

Mohammad S · 24 Mar 2026
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Good

Azar H · 24 Mar 2026
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This unit was about self management, work policies and how you interact with colleagues and customers, positive attitudes and behaviours, working as a team and I can confidently say I have gained a positive knowledge about everything on this unit and how to apply them in real life situations in any role or workplace and my personal life.

Bradford
Oghenekevwe E · 27 Feb 2026
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Course was excellent, Gail was excellent and the material was excellent. The content was very engaging and educational.

Bradford
Fahim K · 27 Feb 2026
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It was a good session to attend. I had lots of learning from it.

Bradford
Aleeza A · 27 Feb 2026
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The session was very useful and easy to understand. The trainer explained everything clearly and made the session interesting. I feel more confident about workplace behavior and teamwork.

Bradford
Nasibullah O · 11 Feb 2026
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I am very satisfied with the course and I hope to use what I have learned from the course into searching for a job soon. I also hope to return again to learn more from other courses that are available in Realise.

Bradford
Richard W · 11 Feb 2026
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It would be better if a venue had free snacks definitely cakes and bakery snacks.

Huddersfield
Mohammed A · 16 Jan 2026
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