Level 2 Award in PDE reviews

4.8 (371 reviews)
AI summary of reviews

Attendees particularly value the trainers’ clear, patient expertise: they make complex material easy to understand, keep sessions interactive through activities and role play, and offer individual support when learners struggle. Reviews highlight well-paced, organised delivery and useful learning around teamwork, self-management, customer service, workplace behaviour and interview preparation, which builds confidence for employment and future roles. Some attendees find the booklets repetitive or unclear.

Clear explanationsSupportive trainersPractical activities

Generated from recent reviews; may not reflect every review

Showing 1–10 of 62 reviews (4 star)

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The course was easy enough to understand and follow.

Liverpool
Daniel E · 09 Jul 2026
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I think Liam was very organised and had everything in check, got his points across well and was always there to assist us when needed .

Burnley
Arman K · 08 Jul 2026
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Very good

Stephen S · 07 Apr 2026
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Overall the course was good. Decently paced and helped me develop my time management skills. We learnt about different customer types and how they are in customer service environments and we also learnt about good team working skills what could have been better was the work and more explanations because sometimes it took a very long time to complete

Bradford
Hamaad F · 25 Mar 2026
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NOTHING

Bradford
MANOOR I · 20 Nov 2025
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enjoyed the course and would recommend it

Yasin P · 31 Oct 2025
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Good course well presented

Bradford
Paul B · 27 Oct 2025
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I really enjoyed the training session and the tutor was dearly kind and helpful.

Bradford
Sylvie N · 27 Oct 2025
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Too much graffiti on the industrial site.

Liverpool
Kingsley O · 29 Sep 2025
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Overall the sessions were good and informative but the staff at the venue lacked decent customer service skills and the rooms were cold

Bradford
Edward H · 29 Aug 2025
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