Level 2 Award in PDE reviews

4.8 (401 reviews)
AI summary of reviews

Attendees particularly value the trainers’ clear, patient expertise: they make complex material easy to understand, keep sessions interactive through activities and role play, and offer individual support when learners struggle. Reviews highlight well-paced, organised delivery and useful learning around teamwork, self-management, customer service, workplace behaviour and interview preparation, which builds confidence for employment and future roles. Some attendees find the booklets repetitive or unclear.

Clear explanationsSupportive trainersPractical activities

Generated from recent reviews; may not reflect every review

Showing 11–20 of 405 reviews

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Well put out course

Liverpool
John T · 18 Sep 2026
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Great informative course.

Liverpool
Omar B · 18 Sep 2026
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The course was really well organised and I got all the help that I needed.

Bradford
Leah C · 09 Sep 2026
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I found the course itself positive informative and interesting.

Bradford
Sian H · 09 Sep 2026
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The coures helped be understand the way i should be acting and why I should be acting that way in a work environment.

Bradford
Haider A · 09 Sep 2026
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Overall, I found the course very helpful it terms of developing the necessary skills required to find employability in the customer service industry.

Jack M · 04 Sep 2026
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“

the course was overall very good, we all learned a lot and both the coaches were amazing.

ethan h · 04 Sep 2026
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“

A good mix of practical and written work

Jamie R · 04 Sep 2026
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“

Best course and tutor

Huddersfield
Ahmad R · 10 Aug 2026
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“

It's been a great few sessions so far and I've had support and the help to finish the tasks as well.

Huddersfield
Kieran I · 10 Aug 2026
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