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Proactive Technical Training Reviews

Gareth J, 30 Nov 2018

Tring

The Documents/Forms used were out of date and did not reflect the current forms in the IET EVC Code of Practice and on the ENA website which I presumed we were studying. Given that I attended this course to refresh following the 18th Edition changes this was very disappointing and defeated the object. The incorrect DNO Form was being used (there was no reference to the service capacity been verified by the DNO? You must verify the service capacity with the relevant DNO prior to installation if MD > 60 Amps. The incorrect Annexchecklists and RA's were being referenced (Annex D forms were issued for On-Street works when this is now covered by Annex C etc). This is no slight on the trainer who was able to assist in questions as they arose and led the training well.
Response : Dear Gareth Thank you for your comments. The forms provided on the course are the standard assessment forms provided by City and Guilds which unfortunately have not been updated since the introduction of the 3rd edition of the IET COP. We have taken immediate action following your comments to update our forms to be in-line with the latest COP and will be contacting city and guilds to do likewise. I sincerely apologise that this meant the course did not meet your objectives. I have arranged for a full reimbursement of your course fees.

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Ross F, 26 Nov 2018

Northampton

No custard creams, but coffee on tap.

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Les O, 23 Nov 2018

On nearing the completion of the 2 hour exam, I returned to the flaged questions, to add my final answers, but for some reason, I was unable to populate the flaged questions, this was witnessed by Steve Redparth, then the time elapsed. Steve informed me, that he would be contacting the City & Guilds, to try and find out what caused the problems and would be in contact with me.
Response : Dear Mrs We have contacted City and Guilds and reported the issue you had with the on line exam. We are waiting for their response but this will take time. We will contact you as soon as we hear something from them. Regards Steve

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keith b, 22 Nov 2018

The Course is just an update so assumes prior knowledge. Trainer was able to provide background for those with weaker knowledge.

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Nicholas B, 22 Nov 2018

I would have liked a bit of practical work or some demonstrations on the equipment also I felt there was a bit too much time spent on batteries for us and the work we do.

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Rob S, 22 Nov 2018

Lecturer provided us with all the tools required to fully understand the incoming changes to the BS7671

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Steven W, 21 Nov 2018

Tring

Well organised and run course. Excellent trainer.

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Artan M, 21 Nov 2018

Tring

This the 4th cours I've done with PTT and very impressed with them. They very knowledgeable and have a great way of teaching and preparing you for the exam! The best school for sparks!

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Felix T, 21 Nov 2018

Presentation was well done and enjoyable.

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David K, 21 Nov 2018

Good

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