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Proactive Technical Training Reviews

Ron M, 17 Dec 2018

Tring

Great course as always .

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James W, 14 Dec 2018

Tring

Well run course. Excellent teacher with a sense of humour.

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Phil T, 14 Dec 2018

Tring

Can’t fault PTT will definitely come again

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Michael O, 14 Dec 2018

Tring

I was a bit rusty coming on to the course, but after the pre exam teaching I found the online exam a lot easier than the practice test.

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Tony D, 11 Dec 2018

Tring

Chris was very good in explaining to new requirements in the 18th edition. knowledgeable and friendly man. Thanks Chris....

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Timothy O, 08 Dec 2018

Northampton

The trainer was exactly what was needed Very knowledgable and very helpful

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Brian L, 30 Nov 2018

Tring

My only issue was that it was a bit cold, due to the smokers going out of the fire door and it staying open. The food was very good.

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Gareth J, 30 Nov 2018

Tring

The Documents/Forms used were out of date and did not reflect the current forms in the IET EVC Code of Practice and on the ENA website which I presumed we were studying. Given that I attended this course to refresh following the 18th Edition changes this was very disappointing and defeated the object. The incorrect DNO Form was being used (there was no reference to the service capacity been verified by the DNO? You must verify the service capacity with the relevant DNO prior to installation if MD > 60 Amps. The incorrect Annexchecklists and RA's were being referenced (Annex D forms were issued for On-Street works when this is now covered by Annex C etc). This is no slight on the trainer who was able to assist in questions as they arose and led the training well.
Response : Dear Gareth Thank you for your comments. The forms provided on the course are the standard assessment forms provided by City and Guilds which unfortunately have not been updated since the introduction of the 3rd edition of the IET COP. We have taken immediate action following your comments to update our forms to be in-line with the latest COP and will be contacting city and guilds to do likewise. I sincerely apologise that this meant the course did not meet your objectives. I have arranged for a full reimbursement of your course fees.

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Ross F, 26 Nov 2018

Northampton

No custard creams, but coffee on tap.

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Les O, 23 Nov 2018

On nearing the completion of the 2 hour exam, I returned to the flaged questions, to add my final answers, but for some reason, I was unable to populate the flaged questions, this was witnessed by Steve Redparth, then the time elapsed. Steve informed me, that he would be contacting the City & Guilds, to try and find out what caused the problems and would be in contact with me.
Response : Dear Mrs We have contacted City and Guilds and reported the issue you had with the on line exam. We are waiting for their response but this will take time. We will contact you as soon as we hear something from them. Regards Steve

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