Showing 5,751–5,760 of 8,653 reviews (5 star)
Trainer very knowledgeable, kept the classes interest very well. The venue however was awful. There was absolutely no parking, when asking venue staff as to where I could park the pointed me in the direction of a two hour max stay car park. When the course runs from 8:45-4 this is not the best advice. Venue staff rude and dismissive of my concerns and actually uttered the words 'not my problem sir' which I found extremely disrespectful.
Response: Stephen, We are sorry that you came across issues regarding the parking at your recent course. We take all comments seriously as we wish all our learners to have a positive experience from start to finish. We shall investigate this, on your behalf.
The only downside was the Venue- The Adelphie Hotel. The room was freezing cold when we got there on day 1 so we asked for the heating to be put on, 2 hours later we were all boiling hot and we had to have it turned off completely as there was no temperature control switch. Apart from that the course was very good and the trainer was excellent.
It would be more efficient for the class to be 2 and 1/2 days. Being that the practical seemed it only needed a half day
Maybe different videos or more videos as we had already seen 2 of the 3 shown in previous sessions
Great material for a half day course to refresh our knowledge and trainer knew a lot of information and went into detail which was great.
One or two minor errors in the atttendee booklets but this will be picked up by the trainer.
Mike was a great trainer and we all really enjoyed the course and would like when we have a future course mike is the trainer.
All the staff who took part said that Neil was very friendly, he explained the content thoroughly and in a manner that was easy to understand. One of the group has taken first aid courses here before and she said he was the best trainer she has had.
The trainer (Julie McDonald-Simpson) was really informative and really engaging. She tailored the course to the audience and needs, clearly has a passion for the subject which made the course a really enjoyable experience. Thanks Julie!
Mark explained everything as if he was talking to you 1-1 a very good training session