Green Cross Global Reviews

Not attended the course yet !!!!!!!!!!!!!!!!!!!!!!

I did not complete the course as I was advised I was on the wrong course !! Can you explain how that is possible as this was done after receiving an email from yourselves requesting I attend a refresher course.

We were only informed of the venue at a late stage and so we could not attend. We have not been offered a refund as it was within 14 days. BUT we didn't know the location before then ! We are now having to pay for another course which is very disappointing. We are part of a large group that use your services a lot. I will be recommending they look elsewhere when it is up for review.

I attended this course with 2 colleagues. Our biggest issues were as follows: 1) The trainer was much more interested in telling personal stories, that often had no relevance to the course content and felt like a waste of time. This also was very difficult for my learning style as I am auditory and had to actively "switch off" which got quite tiring. 2) The trainer did not take into account learning styles. For example, did not demo how to do CPR only described it so when my colleague who is a visual learner had to do CPR in front of the class and wasn't able to achieve it. On top of this he used really negative language without adding a feedback sandwich which knocked her confidence. He called her "awful" He also tried to dissuade her from doing it again in the break but said he wouldn't have passed her so she was confused as to her expectations. When she tried to discuss this he said she had been anxious but this was a projection as she was attempting to learn. 3) when she tried to speak to him about this and offer feedback he said "it's my teaching style". We are both ETTLLS trained teachers with many years experience and it is our understanding that as teachers we listen to feedback and adjust our style. 4) When she offered feedback, he became defensive and accusatory 5)) the course curriculum ended up rushed as there had been so much chat about irrelevant topics. This course cost us alot of money as sole traders and a whole day of not trading. We are self employed and not part of a big corporation. This was not up to a professional standard and as such we would request a refund.

Course was cancelled As i have booked several sessions of the same course, from my prospective it would have been better to have had the same tutor for consistency.

Never got any confirmation that I was checked in.Emailed Stewart never heard back.Very hard to use site on mobile version.very poor over all

Tea / coffee was 50p a cup and needed correct change. Pre advise would be good.

We have had feedback from the factory and everyone on the course said how poor it was, wrong materials and boring course. We have been instructed not to use Green Cross again at this facility. also the Trainer took away the WHL course register if this could be returned by e-mail: SHEadmin@hare.com we would be grateful.

I'm really not happy, this is the 4th first aid course I've done, but never have I done one where the instructor purposefully makes people feel uncomfortable, is totally unhelpful, and switches everyone off. This is a one day first aid course, we're not training to become paramedics or nurses, the level he is assessing at is utterly ridiculous. All he has managed to do is frighten most of the people in the room in to not wanted to give first aid. I'm honestly disgusted and quite angry. His name is David lawson On top of that, he's spent most of his time talking about his exploits in Australia and New Zealand, his teaching methods are dated and was of no support to anyone. Making people cry is not teaching or guiding or coaching.

the training was cancelled but we wasnt made aware