Karen S, 08 Dec 2022
Contents really made me aware that I am and can be bias without knowing or wanting to
R P, 01 Dec 2022
Learnt to appreciate different communication styles. Has put better focus on the skills required for effective communications.
Vinita M, 04 Oct 2022
Course was good and informative. The opportunity to practice skills was very useful and appreciated. There seemed to be lots of slides that weren't in the handouts and vice versa so it could be useful having the slides in addition to the handouts in order to review the content later.
Jonathan B, 30 Sep 2022
Good content and useful refresher on communication excellence. The PDR session was a bit muddled - it probably reflects where KAD is with PDRs.
Jonathan A, 12 Sep 2022
It was interesting seeing the different behaviours of passive and aggressive people and working out which category I see myself in. I think it will impact how I approach different people with requests for their help when carrying out certain tasks
Paul T, 07 Sep 2022
Always full of content that can be used in the workplace and at home
Vinita M, 06 Sep 2022
Today's course was good and the personal stories helped relate the course to the real world and demonstrate the importance of the content in a real way. The demonstration of aggressive behaviour was also good to understand how it can be identified. More examples of the different behaviours in different situations would also be good.
Jake T, 09 Aug 2022
Trainer was very enthusiastic which made the course much more enjoyable and interesting.
Vinita M, 02 Aug 2022
I really enjoyed all the self assessment questionnaires and I learned a lot about myself and areas I need to improve. I found it useful comparing communication styles with people and also predicting those of people I work with regularly. The IKEA analogy was also a really good method of ensuring I understand the differences correctly and comparing them all.
Shazad M, 21 Jul 2022
I found I have learned a great deal from this course, as a foundation to starting in a management role. I have clear "tools" to help get me started.