Showing 551–560 of 899 reviews
The smaller group was much more personal and real life situations were able to be used to talk through examples of particular situations in the office. It was a lovely group as there was enough time for group discussion.
We were originally sent to the wrong address (the AXA building) and only found our way to the right address thanks to the lovely receptionist at AXA who contacted you to find out what was actually happening. I have since had further joining instructions from you confirming the AXA building as the location for future training. This isn't possible as they moved on 21st August. This wouldn't have been rectified if we weren't chasing for updates. When we actually arrived at the correct destination it was discovered that food hadn't been ordered. I'm assuming someone got on the phone and the food was eventually arranged but the organisation was very poor. Sarah was a brilliant trainer, explained things clearly and thoroughly. She was the saving grace of the entire day and none of this feedback should reflect on her. All I can say is that I'm very disappointed and would be reluctant to go on further training. I don't know Leeds very well and to turn up and not know whether I will have been directed to the incorrect location is worrying.
Response: Hi Jane, Sincere apologies for the poor organisation of the course. We knew about the change of venue and told Sarah the correct address but missed the delegates, really sorry. The fault was ours and no reflection on Sarah. Glad you enjoyed her course, she is a great trainer! I hope you will give us another try as this was a one off error so that you can benefit from more great courses. Thanks for taking the time to leave the feedback, Nick
Course content could have benefited from some real life claims examples and case studies
Very Good course although I was the only attendee.
Response: Hi Jonathan, Glad you enjoyed the course and shame others missed the same experience, hope fully when people read you comments they will sign up for the next one! Thanks for taking the time to leave your comments, Nick
Personally I found the course too long - although there is a lot to go through. However 6 hours proved to be quite stretching towards the end. Overall this was a really good training session and I would definitely recommend to others.
I found the course extremely helpful. The trainer was very flexible in training to individuals needs.
Course overall was informative and relevant. It answered a number of key questions I had going in. The facilities were acceptable delivering everything required but not overwhelming.
The course was in our office, maybe not the best. Really good course.
I was left in the dark as to where to register - did not get acknowledgement that I noted as arrived or that we were waiting for 2 more people to arrive before starting (who eventually arrived a hour late). The food was a bit limited, and no fruit which would have been a health addition to the sandwiches, crisps and chocolate.
Pace of course was excellent until two late arrivals disrupted the course, who clearly wanted to get one on one time with a trainer and had a vast amount of questions which were not necessarily related to the topics on hand.