Mental Health First Aid Wales reviews

4.9 (6,565 reviews)
AI summary of reviews

Compassionate, knowledgeable trainers make challenging mental-health topics feel safe, accessible and engaging, according to attendees. They value the balance of clear explanation, real-life examples, videos, workbooks, scenarios and group discussion, with inclusive facilitation, regular check-ins and a comfortable pace. The structured ALGEE approach and practical exercises build confidence to recognise distress, start difficult conversations and offer appropriate support at work and in everyday life.

Knowledgeable trainersInteractive deliveryPractical tools

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Showing 801–810 of 5,966 reviews (5 star)

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Fantastic trainer, difficult course material to go through but he made it enjoyable and easy to digest

Adam E · 24 Jul 2025
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Jordan is by far the best instructor we have had for any external training! He is engaging and made quite difficult topics easier to digest and involve in. My comments from the team completing this course have also shown how good Jordan was. He is an asset to this course

Emma B · 24 Jul 2025
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Jordan was a brilliant coach, he made me feel relaxed and comfortable with asking questions. He was super knowledgeable and made difficult topics easier to digest! The tasks and topics kept me engaged, and would be recommending Jordan and the course! 10/10!

Alex M · 24 Jul 2025
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This was a really great course, really well explained, and I felt safe asking questions and discussing deep / hard topics. I'm definitely feeling more comfortable and equipped now, and honestly don't have anything negative to say. Jordan is an absolute credit to Cardiff Mind, and he developed a great relationship with us, keeping the energy up all the way. Thanks very much!

Jennifer P · 24 Jul 2025
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Really enjoyed, interactive session and found the role play helpful

Duty B · 23 Jul 2025
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Really good and engaging course. Has left me feeling a lot more confident over all to support who is in need of mental health first aid using ALGEE.

Abigail C · 23 Jul 2025
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Mandy was fantastic very professional and explained everything throughally. I really enjoyed the training .

Tracy H · 23 Jul 2025
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Time in the break out rooms was spot on. Style and pace were perfect for what is a difficult subject

Teresa G · 21 Jul 2025
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Thoroughly enjoyed this course. The tutors were very knowledgeable and made you feel supported and at ease throughout. The interactive breakout sessions to discuss scenarios were very enjoyable. The course flew by with plenty of breaks so not to get overwhelmed by the content. I've learnt a great deal and now feel much better informed and trained up to put it into practice should the circumstances arise. Thank you.

Helen M · 21 Jul 2025
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The course covered many different subjects, each one thoughtfully covered with group discussions and breakout rooms. This delivery style really helped bring everyone together, creating a safe space to talk, share their experiences and learn from one another. Both facilitators were friendly, welcoming, and professional throughout. There was a real sense of respect and dignity in the group, and the facilitators were brilliant in how they interacted with everyone during all our discussions. There was plenty of time for questions, the level and pace of the training was great, with a good level of pause and refresh breaks especially after some tense subjects. There was also a lot of useful information and facts shared along the way. Overall, a great training session!!

Salli M · 21 Jul 2025
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