Mental Health First Aid Wales reviews

4.9 (6,532 reviews)
AI summary of reviews

Compassionate, knowledgeable trainers make challenging mental-health topics feel safe, accessible and engaging, according to attendees. They value the balance of clear explanation, real-life examples, videos, workbooks, scenarios and group discussion, with inclusive facilitation, regular check-ins and a comfortable pace. The structured ALGEE approach and practical exercises build confidence to recognise distress, start difficult conversations and offer appropriate support at work and in everyday life.

Knowledgeable trainersInteractive deliveryPractical tools

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I really enjoyed this training. I found it really helped me to understand the different mental health issues and how I may be able to support someone before they deteriorate further. The course has given me the confidence to ask straight up if someone is thinking of committing suicide and the exercises helped to understand how someone may be feeling. The voices exercise was really good in explaining how someone who has this condition has to live

Donna D · 14 Mar 2022
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Response: Hi Donna, We are so pleased that the course has given you the confidence to be able to support someone who may be experiencing mental distress. We know that recognising someone may need support and approaching them in a way that is non-judgmental and supportive gives that person the confidence to open and and access support.

I really enjoyed the course and now feel more prepared and confident to deal with mental health emergencies. Louise was friendly and helpful throughout the course.

Jo M · 14 Mar 2022
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A very informative course with very good tutors to lead us through this.

lee G · 14 Mar 2022
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Well run course. Presented very well. Have gained lots of new knowledge.

Lisa N · 14 Mar 2022
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I felt that the course was very informative and provided loads of information that will help me in my professional career. I felt that Hannah the trainer was very knowledgeable and went in depth in sensitive topics and was very engaging which i notice can be difficult through training online.

Harriett C · 14 Mar 2022
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interactive sessions in the course e-learning not functioning on ipad

Maureen K · 14 Mar 2022
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I course was good I found it helpful. As it brought me up to speed on the new terminology regarding mental heath. I also liked the fact that there was only a small group, so that attendees could discuss things , and everyone was encouraged to make their points; which were valid.

Lee W · 14 Mar 2022
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A good course very informative.. had trouble with the interactive work on the iPad in the e learning

Caz P · 14 Mar 2022
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Response: Hi Caz. We are glad that you enjoyed the course. Could you contact us to give more detail about the issues you encountered with the iPad and the e-learning so that we can understand the problems you encountered?

Good course, lovely instructor, nice people to work with

Dewi E · 14 Mar 2022
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Good course but I felt that as I had done the suicide awaits course that it was just covering old ground

Lisa W · 13 Mar 2022
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