Mental Health First Aid Wales reviews

4.9 (6,583 reviews)
AI summary of reviews

Compassionate, knowledgeable trainers make challenging mental-health topics feel safe, accessible and engaging, according to attendees. They value the balance of clear explanation, real-life examples, videos, workbooks, scenarios and group discussion, with inclusive facilitation, regular check-ins and a comfortable pace. The structured ALGEE approach and practical exercises build confidence to recognise distress, start difficult conversations and offer appropriate support at work and in everyday life.

Knowledgeable trainersInteractive deliveryPractical tools

Generated from recent reviews; may not reflect every review

Showing 381–390 of 634 reviews (4 star)

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“

Taken a lot from the training and feeling more equipped to provide support to someone struggling with a mental health condition

Clare B · 22 Jun 2021
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“

Undertaking the course online was very tiring ... no fault of the instructors.

Nicola H · 16 Jun 2021
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“

The course was very informative and provided me with information that I was unaware of before. I am now also more confident in being able to spot signs of mental health issues and how to approach situations.

Nathan T · 15 Jun 2021
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“

Overall the sessions were very informative. Quite challenging doing them on Zoom, but still good. Prefer classroom style

Debbie D · 15 Jun 2021
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“

Really informative course. Well presented. Lot’s of real life experiences discussed which was great. Would love an annual refresher to ensure yo yo date information and ‘check IM’s’

Emma P · 10 Jun 2021
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Really enjoyed the course, and Kim’s enthusiasm. It helped to have real life examples from Kim and other participants.

Sophie T · 10 Jun 2021
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“

Very informative course would have preferred face to face but not possible due to COVID. A few technical issues so discussions not really possible but very interesting and I feel much better informed.

Yvonne C · 10 Jun 2021
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“

I thoroughly enjoyed the course and the e-learning - I did find myself a bit shy in the first lesson but after coming out of my shell a bit more as the lessons progressed I really enjoyed it. I think the e-learning should be highlighted before the course induction, or the same day as the induction, via an alternative method (e.g. in the login email) - this is just because not everyone was in the induction so they would have missed the part about the e-learning until we received the later emails which would have given them a shorter period of time. The e-learning part of the course though was extremely helpful and informative and I think having that bit more time would be beneficial to allow more detailed notes to be taken. I also think having a digital copy of the handbook would be useful to keep, to make sure we have the information to hand for future use that we can access even on our mobiles.

Kaleigh C · 08 Jun 2021
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“

Excellent job by our instructor, Gabby! Only potential thing to comment on would be the areas of focus and how to make the course as relevant as possible. For example, the chances of encountering someone with psychosis are presumably quite small (especially if you're doing MHFA for your workplace). However, things like gambling addition are more common so perhaps these mental health issues could be prioritised?

Dave R · 02 Jun 2021
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It would have been nice to experience the training as a group and see people face to face but this is not an option to current circumstances. I thought the videos were really good as it made me understand how to approach a person by them describing what their experiences are and what they experience it made you more aware of the stigma surrounding their conditions and how they are treated.

Sharron B · 13 May 2021
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