Gemma J, 12 Oct 2023
I think the workbook was good but perhaps could be shorter. Also noticed that it is from 2018 so possibly needs an update.
Matthew B, 11 Oct 2023
James was very knowledgeable and covered a lot of topics helpful to promote important discussion around sustainability
Andy M, 11 Oct 2023
A very good course but needs another day to delve deeper.
Graham W, 10 Oct 2023
Nice course. Matt has a wide range of knowledge regarding the course he's teaching
Keith H, 04 Oct 2023
My 2nd experience with the same facilitator and I felt this was definitely improved. Good humour, more relaxed in approach and helpful in explaining in different ways if someone wasn't grasping the learning. Worthwhile course, triggers thoughts and options around working practice.
Richard S, 03 Oct 2023
Good informative course all questions answered.
Emilia S, 02 Oct 2023
The course was great by means of giving us the tools to think for ourselves to provide much better customer service. Lots and lots of food for thought to take into our every day jobs.
nicola d, 02 Oct 2023
Felt the morning session lacked focus a little, the group was not as bought in.the listening section was fantastic and the pm much stronger for me in terms of content.trainer was enthusiastic and knowledgeable
Beth S, 02 Oct 2023
Was very interesting and well presented/delivered.