Richard S, 03 Oct 2023
Good informative course all questions answered.
Emilia S, 02 Oct 2023
The course was great by means of giving us the tools to think for ourselves to provide much better customer service. Lots and lots of food for thought to take into our every day jobs.
nicola d, 02 Oct 2023
Felt the morning session lacked focus a little, the group was not as bought in.the listening section was fantastic and the pm much stronger for me in terms of content.trainer was enthusiastic and knowledgeable
Beth S, 02 Oct 2023
Was very interesting and well presented/delivered.
Paul J, 29 Sep 2023
Very good course really enjoyed it.
Nigel L, 29 Sep 2023
There was a section on Bilbin that was missing from the folder
Andrew L, 29 Sep 2023
The course was very helpful and set at a good pace with plenty of learnings within it
Harry E, 28 Sep 2023
I found the course very useful and can see where the ideas can be implemented into my workplace. The trainer was knowledgeable and helpful throughout.
Russell P, 27 Sep 2023
Bridgend
Enjoyed the course. I was more interested in the risk assessment and accident / near miss elements