Showing 2,921–2,930 of 8,026 reviews
Rachel was fab. Really friendly and happy to accept questions. Handled all participants really well.
Very good and interesting course and enjoyed working together with other candidates. Great Facilitator!
Morning was more interesting but I won’t be using the afternoon activities or learning potentially ever so no fault of train just don’t believe it has been thought out correctly
Dipvandana Mehta had extensive knowledge around the subject and was very articulate in answering all the myriad of questions we had for her. She had impeccable time-keeping and yet was very accommodating of everyone's queries along the way, which enhanced the learning experience for me, and no doubt for others too. She was also thorough in following up on any queries she couldn't respond to immediately and used her breaks to source information and share it with us when we returned to the session.
Really enjoyed the course, she made it fun and enjoyable, which is always good as I find you learn and keep things better in you're mind, having 15/20 years of customer service behind me this course is another eye opener to react to dealing with tricky customers
Overall a great course, very informative and engaging. Keep up the good work!
Neil was very helpful at every stage of the course