Showing 2,331–2,340 of 7,879 reviews
Lynne was an excellent trainer who really got us all involved. She has a great method of delivering the training and kept us all engaged. The content was all relatable and really useful.
I do really enjoyed this training, it let me to be more open on positive and new ideas, but most important, it made me realized all the resources/tools I can have from this training I can put in practice in a short period.
George was really engaging and made a day of training enjoyable. The parent, adult & child section was interesting and would have liked to have had more emphasis on this section and how to deal with clients who are in child or parent state. Would also like to have more focus on actually dealing with complaints
I found the trainer to be very professional / Knowledgeable and engaged with everyone during the training. very well held.
Very impressed and found it easy to follow
Response: Hi Megan, Thank you so much for your kind feedback. It's great to hear that you enjoyed the course. Kind Regards, Matthew Commercial Director
Thank you for your time, very helpful - definitely helps with being more conscious of how we interact with customers and how important the minor details are in everything.
Response: Dear Michael, Thank you for your kind words! We're delighted to hear our 'Purposeful Customer Service' course has enhanced your awareness of the significance of every interaction and detail in customer service. We hope you are finding your learning valuable back at work. Best wishes, Matthew Director
Trainer kept engagement and good interactions for the entirety
Great trainer. Thoroughly enjoyed this course.
Instructor kept the session engaging which helped me take away key customer service points!