Showing 141–150 of 1,515 reviews (4 star)
Would prefer in person. Its a lot of training on line
I felt the course reached the intended aims however, I would have liked either some allotted time between the 2 sessions to work on the training. I don't think havign more time before hand to read the pre info fromt he email would have helped as you only fully understand what's required after the first days training.
Enjoyed the course overall, team worked well together. Harvey was a knowledgeable instructor.
Tutor made it very enjoyable and interesting
George was fantastic as an instructor. Very engaging and made the content enjoyable Gave us a better understanding of the nuances of customer service that we wouldn’t normally think of
Trainer was excellent and although some of the content was information I was aware of, lots of it was new and were new ideas and processes I can put into practice when mentoring.