Nicky M, 28 Jul 2022
Great refresher course, delivered very well, in an appropriate timeframe
Katy B, 28 Jul 2022
The course was very informative and delivered in an engaging way. The content was relevant to my job and I will use the techniques for example active listening.
Valerie B, 28 Jul 2022
Excellent morning - lone working - good pointers and helpful for me to develop my teams lone working policy and their knowledge
Angela E, 28 Jul 2022
Didn't know what to expect, I'll admit I was a little sceptical. But it was brilliant, the best course of its type I've done.
jane w, 28 Jul 2022
excellent course good advice on not rushing into giving an explanation without seeking advice from union really enjoyed the course delivered very well by Rich
Samantha H, 27 Jul 2022
Definitely improved my confidence of the module and the apprenticeship as a whole.
Vicky H, 26 Jul 2022
I really enjoyed this module. The trainer was very professional and enthusiastic about the subject matter There was a good mix of theory, allowing time for reflection and group discussions People were encouraged and allowed to participate