Richard was very informative and knowledgeable on the various topics giving more detail on topics that other trainers may have briefly covered in other courses. Enthusiastic and ensured that we felt involved and engaged throughout. Vital for new starters in all roles. Good length of course, number of breaks and pace of course.

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Hannah P, 21 Mar 2023

I really enjoyed this course! There are so many tools to go away and practice and I feel really motivated to apply this in my job. And also in my home life (we all know young kids are the most difficult people to negotiate with). The pace and content was perfect and Richard was really great - clearly a great influencer which was really inspiring.

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Jan B, 21 Mar 2023

Interesting and useful session thank you Mark!

Response : Hi Jan. Thank you for your feedback, we really appreciate it, i have noticed that you have said you dont feel you get enough support from your Line Manager, do you want to give us and email and we can see where we can help with this, :) Thanks Sam

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