Joanne G, 16 Nov 2020
Very informative good mix of feedback, conversation and slides
Matthew W, 16 Nov 2020
A lot of information, but delivered in an easy to understand way.
Matthew W, 16 Nov 2020
First part quite easy to get to grips with
Hayleigh C, 13 Nov 2020
Course was well run dispute being virtual
Philip C, 12 Nov 2020
Well organised, I was sceptical about an on-line course but was very impressed with it and particularly the trainer. Thank you Richard
Delia M, 12 Nov 2020
It was full of good content on how to influence, What would really help would be to have a section of how to handle it when influencing not working. Really good example was on the active listening seciton where said if come back all defensive don't go to stage two, go back to stage 1 etc. ie it's good to have ideas of what to do but even better is to know how to move on when things aren't going right and get back on track, try something else.
Lindsay A, 12 Nov 2020
Very interesting and informative, not sure I will be included in budgets though at my level, only a supervisor.
Steve R, 11 Nov 2020
Very good session, Pat was really engaging and covered a lot of areas
Graham B, 11 Nov 2020
Really useful, kept it interactive and very supportive.