Nyembani H, 07 Oct 2025
Always a delight to attend the refresher training. Kirsty was brilliant as always. Key points that stood out were the understanding how language shapes culture, how to improve de-escalation explained to staff, further understanding on the arousol model with the changes and the RPI refresher. The added examples and explanations made the training very enjoyable.Response : Hi Bani. Thank you for your feedback. We’re delighted to hear you enjoyed the refresher training. It’s great to know the session reinforced key points on language, de-escalation, and the Arousal Model. We hope the session will continue to support you in your role as an Associate Trainer. Look forward to seeing you again soon.
Dominic J, 07 Oct 2025
Learned a lot from Liam. Strongly recommend for all the NHS staff. This study has helped me to provide better care and be safe at the same time.Response : Hi Dominic. Thank you for your feedback. We’re pleased to hear you learned a lot from Liam and found the training valuable for providing safe, high-quality care. We hope that attending the training will further support you within your role.
Onyinyechi N, 07 Oct 2025
Liah is a very engaging and Interactive Trainer
Victoria B, 07 Oct 2025
Brilliant course very engaging trainer.Response : Thank you for your feedback Victoria. We’re glad you found the course brilliant and the trainer engaging. We will ensure to share your feedback onto Jack.
Ajay A, 07 Oct 2025
The course was very informative and helpful. It puts into perspective of how these different behaviour of concerns can occur and how we can effectively deal with it.