Craig W, 10 Dec 2025
Brilliant trainer that clearly has lots of experience. Kept the trainees engaged and and explained everything in a way that was easy to understand.Response : ChatGPT said: Thank you, Craig. It’s great to hear that you found the session engaging and that the trainer’s experience and clarity supported your understanding. We appreciate your feedback.
Saima A, 08 Dec 2025
Could be better with more activities as its quite a long course
Liz O, 08 Dec 2025
Well presented. Some slides and handouts didn’t have same emphasis Managed the room really wellResponse : Hi Liz. Thank you for your feedback. We’re pleased to hear you found the session well-presented and that the trainer supported a positive learning environment. We appreciate your comment regarding the slide and handout alignment and will explore this further. We hope that by attending the course it will continue to support you within your role.
Rebecca T, 05 Dec 2025
Because of how the course was delivered I found it easy to concentrate & retain the information given. Concentration is something I would normally struggle with. Alan used a lot of humour to help when needed, as well as keeping it very professional and informative. Thank you.
Sarah D, 01 Dec 2025
Really enjoyed the session. Feel that I gained knowledge and new ways of de escalation. I feel it was interactive and interesting. Thank you.
David J, 01 Dec 2025
Good although I do worry about how much we tolerate
Pamela K, 28 Nov 2025
Good interactive course. Both Craig and Kala were very knowlegable and made it an enjoyable training session
Augustine A, 28 Nov 2025
Our instructor was a nice man. Indeed is good to have him