Showing 11–20 of 28 reviews (2 star)
A great delivery, however the content seemed fairly light if your a serving police officer as we are often already confident in how to talk to people and where to refer them too etc and what signs and triggers to look for. however for staff and civilians this course would be incredibly useful.
There were lots of facts and figures which I felt may not have been necessary. When I hear that I am doing a MH First Aid' Course, I expected that there would be far more on how to deal with a crisis as with Physical First Aid. My Tutor was great though and followed the course structure very well.
The course contents were really for those who have perhaps not encountered people who are contemplating suicide, and gave useful advice on what to do. Unfortunately I have been in this situation quite a few times, so, did not learn a huge amount
Very good
Response: Dear Keir, Thank you for your feedback, we were especially happy to hear that you would recommend our course to others. As an organisation we look at continuous learning and improvement, and wondered if you would be willing to share your thoughts about the overall programme and what we could do different to improve the score of 2 for your overall experience. .. We use all the feedback combined with the qualification outcomes and tutor reports to monitor the performance of our tutors to inform our future course development, therefore your experience and thoughts on how we could work to improve things is very important to us. My email address is fiona@ncspt.org.uk if you could drop me a line or two I would be most grateful. Very best wishes, Fiona Director of Operations