The National Centre for Suicide Prevention Education & Training UK CIC reviews

4.8 (26,970 reviews)
AI summary of reviews

Making a difficult subject feel safe, approachable and manageable is the provider’s distinctive strength, according to attendees. They consistently praise knowledgeable, empathetic trainers who explain clearly, invite discussion and create supportive, non-judgemental spaces. Courses combine practical frameworks, realistic conversations, workbooks, videos and useful resources, with a well-judged pace and breaks. Attendees leave more confident about recognising risk, asking direct questions and supporting people in real situations at work and beyond.

Empathetic trainersPractical learningSafe spaces

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Although brilliant for the designated purpose feel that organisations that contract SFA for the first time should consider two day given the content.

Sean M · 21 Jan 2019
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Thank you

Craig F · 21 Jan 2019
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Such a helpful course. I feel more confident in my day to day practice

Alison K · 16 Jan 2019
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Response: Dear Alison, Thank you for your feedback, I am really please that the training has helped you to feel more confident in your day to day practice. The tutor has taken on board your comments in regard to acknowledging everyone, even when the answer is wrong. This is really helpful feedback and will help the trainer improve their overall delivery. I hope you have a lovely evening. Best wishes, Fiona

Would recommend this course to others

Valerie P · 16 Jan 2019
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Response: Dear Valerie, Thank you for your kind feedback, were really appreciate it. I hope you have a lovely evening. Best wishes, Fiona

Overall a ver well presented course with useful and interesting resources

Ann A · 16 Jan 2019
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Response: Dear Ann, Thank you for you kind feedback, we really appreciate it. I hope you have a lovely evening. Best wishes, Fiona

A really good Day thouroughly enjoyed. Given me confidence in my ability to support young people around suicide

Jenny L · 16 Jan 2019
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Response: Dear Jenny, Thank you for your kind feedback, we really appreciate it. I hope you have a lovely evening. Best wishes, Fiona

Would have liked to touch on capacity and additional needs more than we did

Sophie B · 16 Jan 2019
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Response: Dear Sophie, Thank you for your feedback, we really appreciate it, it helps us to develop and improve our course. I was sorry to hear you found the talking exercises difficult and that more ice breakers would have been helpful. We do try to accommodate all learning styles throughout the day, and it is a busy training day, but I will make sure that we think about your comments when we are planning our next upgrade. With regard to capacity and additional needs, we do run specialist programmes that have been developed for specific groups, for example working with people who have autism, or the housing sector. As the programmes commissioned in Buckinghamshire are for a diverse population, we have used our standardised programme to ensure it works for the majority of providers. Thank you once again for the feedback it is really helpful. I hope you have a lovely evening. Best wishes, Fiona

Shorter lunch break, earlier finish

S D · 16 Jan 2019
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Response: Dear Sabina, Thank you for your feedback we really appreciate it. I just wanted to let you know that every part of the course is worked out to promote a safe environment. Not all participants find the subject easy to deal with and having a longer lunch break allows those people to get support and compose themselves. I hope you understand our reasons, we are very aware that managing safety is paramount to the success of the training. I hope you have a lovely evening. Best wishes, Fiona

Could have been condensed into a shorter period of time.

Belinda B · 16 Jan 2019
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Response: Dear Belinda, Thank you for your feedback, we are continually learning from our participants. We do run an awareness programme that is half a day, however this course is City&Guilds level 4, 6 credits, therefore needs to be the full day. to support the qualification. Having the full day also allows for people with differing learning styles to fully engage in the learning process. Once again thank you for your feedback, we really value it. I hope you have a lovely evening. Best wishes, Fiona

Very good day,

Aylesbury
Hannah M · 17 Dec 2018
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