Showing 12,371–12,380 of 27,130 reviews
She did really well and we all learnt a lot
very informative and gave me confidence in dealing with difficult conversations/situations
It was great to have the training material in advance so you can make notes on the materials. Enjoyable with practical advice that can be used on a daily biais
Many thanks for all the information and for sharing your experiences and knowledge.
This was a very good training session. I had several penny drop moments where I questioned my current practice and this was very positive. I thought having the session over 2 mornings was useful as it gave me time to reflect and ask follow up questions. The use of breakout rooms was good as it allowed me time to talk to colleagues about topics and for us to share ideas. I am much more confident with the use of the 3 steps now that I have had time to practise.
Although it was a full day of training on Teams, I didn't once feel tired or feel the need to check the time. Not being one for role play, I really enjoyed learning from Chris and her experience rather than worrying about the role play. Just brilliant! Thankyou so much Chris!
I really enjoyed the session and it was very helpful for me. Shian was a great tutor.