Showing 10,161–10,170 of 27,353 reviews
I feel so relieved that we have the tools now to help our agents help our players.
It is a great training, the videos are really powerful, it opens your eyes to many aspects of life and our way of dealing with others.
Alison is lovely ,,, If possible, the moments of uncomfortable silence could be shortened jajaja sometimes people don´t talk as we want
good course helped build confidence and confirmed and updated practice in use
I really got a lot from the course and feel much more confident around language and engagement. I am still a little cloudy over how to speak to teens around this topic, as I experience those conversations quite differently with a younger generation full of hormones, but will take anything I struggle with to supervision for further feedback. Thank you so much for the training.
I believe examples or ideas on how to deal with a person via chat would be helpful as I don't deal with phone calls or face-to-face interactions.