Tack TMI UK Reviews

Overall good course and there are some takeaways for me, however I felt the course was overly long at 2 full days, breaks were too short (when you're staring at a screen all day it's much harder work than a classroom course), and roleplay and general discussions were perhaps too much. Overall good but could be fine tuned a bit and shortened in length

I would like to highly commend Simon Cooper once again for a great course "part 2" and him being a great trainer Thank you

Very interesting course, I learned a lot and it was all explained so well by Simon.

Well explained material, helpful examples from real life, relevant to my situation; exercise focused on real-life scenario, resolution of conflict broken down in steps and brainstorm with other participants was very helpful to gain new perspective. Learned something about my colleagues as well. One improvement could be to have 1-2 role play exercises with participants (volunteers). Lastly, I really appreciated the tailored adice in the one-on-one Q&A session after course.

Very useful engaging course. Communication/Running meetings section was the most useful.

Everything was great but it would be good to get some more time for role plays as I found these very good in practicing some of the techniques used

Fantastic course, I found the course really useful, I enjoyed the level of involvement, the use of examples and role play help me to understand at a higher level.

VERY GOOD TRAINER LISTENED AND HELPED WHERE WE WERE STUCK

Very thoughtful, provoking and informative. Gave me lots to think about and will definitely impact the way i deal with internal and external customers.

Thoroughly enjoyed the course. I was a little apprehensive about doing the course via Zoom however, other than not physically being in the classroom it was like any other training course I have completed in the past. Simon was very helpful and made sure we were comfortable with everything he was speaking to us about. Because there only 2 of us on the course it was almost like a 1-1 2 day session which is unusual but worked to my benefit. A informative and beneficial course.