Showing 21–30 of 76 reviews (3 star)
Delivery method online could use some review. More visuals and collaborative tools might help.
Perhaps some elements less suited to our type of service.
I think some of the difficult calls we receive especially callers with mental health difficulties could have been addressed as part of this session.
Information about emotional intelligence was very interesting and will be helpful regarding dealing with calls.
Bernie was very accommodating and did a good job managing the sessions but I personally felt the material was quite straightforward and didn't really add anything new
A longer webinar would be appreciated, even if there was to be a series, maybe one session per week over a few weeks.
I found the hour very interesting, I work in the Public Sector, the dynamics of 'start to finish' project management works slightly differently in my Sector. I deal with multiple projects on an ongoing basis and communicating with all stakeholders can be problematic, as levels of importance of projects can fluctuate, these fluctuations are impossible to predict. I did like the comment about 'Steering Groups/Committees'.
While the course was informative and hopefully useful in the future, I found it to be very repetitive. However, there was plenty of scope for discussion and that was appreciated and very worth while. The Trainer was very personable and helpful, but the content supplied to him could have been more structured.
Trainer was pleasant and injected energy and enthusiasm into the content. The handouts and slides were a little too repetitive, and could be summarised better.