Trigraph Intelligent Learning Reviews

Course was good but Carne should have briefed John more as to how we operate and how we engage generally with client

Not suited to civil service geared more to private sector

We concentrated on Conflict Management at the most recent course. It seemed quite some time was spent on Presentation Skills initially. We then moved to Conflict Management and were taught the definition of it, did some role plays and filled out some questionnaires to give us an indication of what type of person we are in the face of conflict. What I thought was lacking was the fact that there was no real guidance on how to deal with conflict or manage ongoing conflict. I wouldn't put this down to the trainer, who I find to be consistently good at his delivery.

I found the course only ok. I’m am not fully convinced if this is the course for us. However, I will stick with it and see where it takes us.

There was some reference to coaching young teams during the presentation - while this can be useful to put something in context it may have been overused. It would be good to have possible case study information to reference after the training. Good to get the reference material after the meeting but it might be helpful to refer to it more during the presentation to get more familiar with the content

Not all attendees have a management role . Some aspects of the course lost on people.

For me, there was a bit too much focus on traditional project management methodologies and not enough on agile - could benefit from giving more time to agile

Hi there, I found that the course was very text book based I.e. I think I would have learned as much just by reading the book so I found that there was no real benefit in attending, unfortunately.

The peer learning at the course was exceptional last Friday and I thought that Sean facilitated it brilliantly. I thought the course in the morning should have focussed on the subject of Benefits Realisation earlier - there was a lot of time spent on project / programme mgmt - which I thought was well known to the audience attending.

Content: Material - Very useful to have presentation on paper but would be good to have a digital version of it. Page number were missing. Could be good to have a presentation in a more homogeneous format to see where we are at in the DMAIC (more structured presentation). Good to have examples. Good to have Video (shorter and more on different topics could be good). Very useful to work on a practical example as a team and present it. Will be useful as a starting point for a LSS project this year. Very useful to use Pens, post-it, Boards...