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Attendees particularly value the trainers’ ability to make complex legislation, case law and legal terminology clear, precise and practical. They describe Sue, Steve and Max as knowledgeable, patient, approachable and engaging, using real-world examples, case studies, discussion and group work to connect theory with BIA practice. The course is well structured, with useful materials and a supportive pace that builds confidence in applying the Mental Capacity Act, DoLS and best-interests principles at work, although the content feels intensive for some.
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