Best Interest Assessor (BIA) Training Reviews

The training has been very intense however the methods used have been quite helpful and engaging. Trainer has been checking on and clarifying every question that has been raised.

Really enjoyed the course. I thought the structure was good as were the handouts. Thank you

Very experienced and expert lecturers with an in depth knowledge of their subject.

please going forward you should be using Zoom instead for MS teams - we had so many issues with that MS Teams particularly relevant to people who use Macs they do not like MS teams - Zoom has amazing functionalities including summaries and AI generated summaries which are super helpful for revision purposes/.

Thank you to Steve, really helpful and practical

A lot of listening Which was tricky

Really helpful.

It would have been helpful to have had more course information prior to day 1. Perhaps the creation of a 'Course Handbook' to be distributed at least 2 weeks before the beginning of the course? So far the course has been very 'heavy' with little time (for me) to digest and reflect on the learning. More opportunities for group discussion would help me to learn and absorb information better. However, this could just be my learning style.

Sue paces the course very well, explained in a way that we are able to follow and understand.

Although I can only speak for myself, I did get the sense that many of us felt a bit caught off guard by the preparation materials. It might have been clearer and more effective if a pre-course email had been sent out—marked as high importance—with a note that the pre-read was essential. That kind of direct communication tends to stand out more and helps set expectations early. Personally, I found that having all the links to videos, course materials, and invites embedded in the calendar invite made it easy to overlook their significance. I know it sounds awful, but my main focus last week was just making sure I had the link and had cleared my schedule for the training. I didn’t realize there was more I should have been preparing for, and that left me feeling a bit unprepared. The way the information was presented in the email also felt quite overwhelming. Starting an intensive course already feeling behind can create unnecessary anxiety, and I don’t think anyone wants to feel ill-prepared or like they’ve missed something obvious. That said, I did find the videos really helpful once I got into them. Breaking them down into evening viewing before each session worked well, and Sue’s advice on what was coming up helped me plan better. I chose not to cram everything at once, as that would’ve been counterproductive for my learning. A staggered approach definitely felt more manageable and effective. Thanks for taking this on board—I really appreciate the effort that goes into organizing these sessions, and I hope this feedback helps make the experience even better for others in the future. Warm regards, Denise