Level 1 Award in Customer Service Reviews

Great course done by Alan and Trevor. They imparted the information with great knowledge and skill.

PDU course is excellent as this gets you to look at your strengths and weaknesses and look at ways these can be improved, developed and adapted. This course really gets you thinking about yourself and how you are approaching tasks and situations. Excellent course would recommend highly to others to look into.

Great course deserves a Christmas bonus

Course was easily understood and delivered clearly. Tutor and classmates are all nice and friendly.

Overall the course has been very well developed and presented by Stuart and I have learned more about Customer service because of this course.

Trainer was great and helped us all as a group and spoke to us individually to make sure we were all understanding the material.

I enjoyed this course very well and the people in it made it go very well and smoothly. Stuart is a great teacher and i feel confident with the way i’ll be leaving this course. I really appreciated his attention to every member of the course and the feedback he has provided. p.s there was no microwave for my cornish pasty 😪

Course was fantastic, learnt a lot, Stuart was very accommodating when it came to my dyslexia and ADHD, offered me all the correct support

Stuart (tutor) is a well educated man with lots of subject knowledge and experience. His teaching styles all include kinaesthetic, auditory and visual which suits every individuals learning needs and supports them in their development. We’re very thankful to have been in his presence and confident that I have gained knowledge from this course and can implement it in the workplace effectively. Thank you Stuart ! and he brings in biscuits :)

The course was really enjoyable with this being my third training course since age 23. Quite impressed with the tutor who had a wealth of work experience and was humorous enough. The venue was nice and adequate enough, despite it being small or make-shift.