Level 1 Award in Customer Service reviews

4.9 (261 reviews)
AI summary of reviews

Supportive, knowledgeable trainers are the course’s clearest strength: they explain customer service clearly, adapt to individual learning needs and welcome questions. Sessions are interactive and enjoyable, using discussions, group activities and varied teaching methods to make the content easy to understand. Reviewers value the well-paced structure, useful materials and practical examples, reporting stronger confidence, refreshed skills and knowledge they can apply at work and in future job searches.

Supportive trainersInteractive sessionsPractical learning

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Matthew W · 26 Mar 2025
Angela M · 26 Mar 2025
Sheilat A · 20 Jan 2025
Dylan F · 20 Jan 2025
john f · 20 Jan 2025
Patrick V · 20 Jan 2025
Jack S · 08 Jan 2025
Oldham
Sophia H · 27 Nov 2024
Oldham
Matthew C · 27 Nov 2024
Oldham
Lailah T · 27 Nov 2024