Level 1 Award in Customer Service reviews

4.9 (261 reviews)
AI summary of reviews

Supportive, knowledgeable trainers are the course’s clearest strength: they explain customer service clearly, adapt to individual learning needs and welcome questions. Sessions are interactive and enjoyable, using discussions, group activities and varied teaching methods to make the content easy to understand. Reviewers value the well-paced structure, useful materials and practical examples, reporting stronger confidence, refreshed skills and knowledge they can apply at work and in future job searches.

Supportive trainersInteractive sessionsPractical learning

Generated from recent reviews; may not reflect every review

Showing 131–140 of 265 reviews

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The full course is very nice. We learn so many things. Good for future.

Bradford
Shirishkumar P · 23 Aug 2023
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Easy to get along with and happy overoll but if I don’t understand something he never judged

Bradford
Jasmine N · 16 Aug 2023
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Paul was really lovely and a good teacher, taught us so well

Bradford
Chloe G · 16 Aug 2023
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Really appreciated the course and support

Bradford
Amy F · 16 Aug 2023
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Our tutor Paul was amazing he has great communication skills and knows how to deliver to us and he is really easy to speak to.

Bradford
Faizan R · 16 Aug 2023
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A good course which does improve your knowledge.

Huddersfield
Mohammed I · 11 Aug 2023
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I felt like I learnt some really interesting things these past two days, really helped improve my knowledge and confidence. Like knowing how to properly approach customers in an environment it really helped

Huddersfield
Holly F · 11 Aug 2023
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Useful course taught using a variety of methods

Huddersfield
Steve N · 11 Aug 2023
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Very closed and small. Uncomfortable.

Huddersfield
J J · 11 Aug 2023
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The tutor was very helpful and gave us lots of knowledge and made it a happy, friendly environment.

Huddersfield
Gregory J · 10 Aug 2023
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