Telephone Sales Reviews

The course was informative about what is mis-selling and how to prevent this happening in my role at Wave. The instructor was good and made the training enjoyable.

enjoyed it

I enjoyed the training course again which gave me some good ideas of some things I can implement in my own training sessions I’ll be holding with new recruits so overall really enjoyable and useful.

Helpful overview of mis-selling. Enjoyable session. Really competent trainer.

Really good - Informative without being overbearing and too long which I feel helps the learning be retained

Trainer was really good very clear on the agenda and what we were there for. Claire was very friendly and came across very well. Was really good to have a refresher on this course and it was kept interesting and not to long. Really enjoyed it thanks you

Really enjoyed the course i have never done sales and now doing renewal calls this will help me

Informative and engaging content to support me in my current role. Craig provided relevant and useful tasks that enabled me to apply some of the skills that were discussed during the session. Thank you very much for the guidance.

Craig was as lovely as always, informative and engaging throughout the course. I have come away with some great techniques which I can use within my role.

I always find Craig's deliverance of the material great. He is engaging and very likeable. I found the training very informative and have definitely taken a lot away from it.