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Attendees particularly value the trainers’ strong PBS expertise and engaging, personable delivery, with clear explanations, practical examples and lively discussion helping them understand human behaviour and question existing practice. They describe the course as detailed, relevant and easy to follow, leaving them more confident to develop PBS plans and apply positive strategies with individuals, staff and teams. Some find the volume of content fast-paced and would welcome more time, while several suggest better-aligned slides and more workbook space.
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