Showing 71–80 of 245 reviews (4 star)
The course has greatly enhanced my confidence in engaging with individuals experiencing mental health challenges, enabling me to have more meaningful and beneficial conversations. It has empowered me to better understand their needs, avoid potential misunderstandings, and effectively support them without unnecessary discomfort or escalation.
We didn't quite complete all the tasks because we were a chatty bunch, but I do think the course content was fantastic and could even have been delivered over 3 days which would have let us complete everything. We had an incident recently where someone in our workplace made a disclosure and what was reassuring after taking the course was that everything we did was essentially what we learned on the course - we implemented ALGEE without knowing it! But I feel far better equipped now to deal with any potential incidents arising, and feel really reassured that Steve also said if we wanted to reach out for further guidance that we can. Really well delivered, we were just too chatty!
I thought the course was very interesting and informative and Sharon was a really good trainer. She has a great personality and I could really imagine myself speaking to her in the workplace if I had a problem. I do have a couple of constructive criticisms though; 1. I thought the first morning was incredibly slow and repetitive. It got to 1240 and I don't feel that we had learned anything that any of us didn't already know. I would've preferred to get straight into it and not wasted time with 'getting to know' the other attendees as I didn't think it was relevant on this particular course. 2. Better communication required from organisers of the event in terms of the location. There is no canteen on site and only a pretty bad coffee machine available. Half and hour for lunch is not really long enough to trek over to Greggs, queue, walk back again, eat and catch up quickly with work emails. I feel that it should be made clear in all correspondence that own lunch should be brought to the course and that there is no free tea, coffee or biscuits. I would have expected a cup of tea and a digestive for the cost of the course. Diolch yn fawr
Excellent and insightful course that has given me confidence in dealing with mental health concerns in the future.
i feel more time could be spent on common mental illnesses and less time on psychosis. the venue wasn't suitable for the curse, some interruptions happened, but als lots of noise from other building users.
There was lots of information which was related to personal experience by the trainer and through discussion which helped understanding of how to approach different people / situations
Really informative found it very helpful and interactive.
Very good overall. Realised that I was doing everything wrong previous for this course so very happy what the course has provided. There was a few tangents that was not always associated with the course material however they were eventually brought back on track.