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Been in airbus 24 years, best course ever ever had
Great course. It has made me feel very confident to be the first point of advice for people in need.
Great course, very clear layout & very informative. The exercises were a great part as they kept you engaged as some of this info is quite hard hitting.
Excellent course and learned a lot throughout.
Course was helpful, would've liked to practise talking scenarios in person more. Was more reading/writing and listening than practising ourself how to speak to someone in a crisis.
Excellent course, and both trainers were outstanding. Very knowledgable and helpful. Great biscuits too.