Adult MHFA face-to-face reviews

4.9 (3,024 reviews)
AI summary of reviews

Attendees value the course’s compassionate, knowledgeable trainers, who make challenging mental-health topics accessible through clear explanations, real-life examples and a safe, non-judgemental atmosphere. They find the blend of presentations, videos, discussion, group work and practical exercises engaging, with ALGEE providing a memorable framework for responding to crises. Well-structured materials and workbooks support continued reference, while learners report greater confidence applying the skills at work and in daily life. Some feel the substantial content would benefit from more time.

Knowledgeable trainersPractical exercisesConfidence-building learning

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Very informative and I will be more empathetic and confident to support someone with a mental health issue.

Heidi B · 23 Jan 2024
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I thought the course was incredibly beneficial, both from gaining more knowledge about common mental illnesses/ symptoms and also knowledge about how to approach these topics with people who may be dealing with them in any capacity. The course did well not to "sugar coat" any of the issues and went through the realities of them in-depth. Although the course content did get very tough to listen to at times (as expected), the course instructor was very understanding of this and allowed the participants to leave the room/ take a break when we needed and return when we were ready- this was much appreciated. I felt that the course structure could have been made a little clearer over both days at the start of the course just to be able to see the overall themes/ things we would cover over the two days to be able to prepare myself a bit better. For example just letting us know that the first day would be more informational and the second day would include more of how to have the conversations about those topics would have been helpful. The materials we were given were incredibly helpful and great quality content- although we didn't read through the whole manual/ do all exercises in the workbook, the main and important topics were discussed in detail and important pages for further reading were highlighted. The instructor was happy to use/ share personal experiences to help demonstrate the realities of some of the topics we were learning about; although he didn't have to, this was very helpful in being able to visualise what some of these conditions might look like in real life. He was also happy for us to share our experiences and the group/ room felt like it was a safe space to be able to do so, but never pushed or forced us to share our own experiences. Overall a great course, informative and very hard hitting, but I feel much better equipped now to help others tackle some of the issues they may be facing and to be able to ask some difficult questions that might help to improve the lives or wellbeing of others.

Amarjot S · 19 Jan 2024
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Response: Many thanks for such a thorough response . I really appreciate your thoughts and input . Look after yourself !

Really good discussions and instructor delivered the course well

Alysha M · 18 Jan 2024
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Brilliant course!

Andrew G · 17 Jan 2024
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Absolutely amazing session, Alan is an asset to the company, with a clear passion for mental health. I will recommend this for anyone joining Network Rail. Thank you

Eleanor P · 17 Jan 2024
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Huge THANK YOU to Lisa Van Os for making this Mental Health First Aid course accessible, engaging and effective. I feel more equipped and I have learnt a great deal. I will be recommending this course to others as well as utilising every thing I have learnt in my work with Young People and my personal life.

Natasha G · 12 Jan 2024
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Really great course. Lisa is an excellent trainer and very engaging. She created the right environment for open and honest conversations. As someone who is not entirely new to talking about mental health I still learnt new ways to have conversations with people struggling with their mental health.

Kirsten R · 12 Jan 2024
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Really fab course. Belinda made me feel very comfortable to share experiences and she kept the sessions interesting. I feel so much more prepared to help people

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Rachel M · 19 Dec 2023
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A great course, many thanks!

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Andrew J · 19 Dec 2023
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Excellent course! I learnt so much and feel more confident when dealing with Mental Health issues! Thank you Julie for an excellent course!

Mark C · 15 Dec 2023
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