Showing 841–850 of 8,906 reviews
Thank you so much Darren. Informative and friendly - important topic
Really enjoyed the course, great trainer in Darren has made me more confident in this subject
Good course aimed at departments that have limited interactions with people who are in crisis. Enhanced Customer Care team would be less relevant as these are interactions that we are trained to take and have a lot of guidance around.
Venue - room too small. Too noisy - noise of store and warehouse
Overall, this course seem to be a small refresher for my role, this was more facts and data to start, in my role I do this on a daily basis so already know the speaking technics and skills needed, this was beneficial for someone who has never engaged with someone in a crisis but for those who regularly do them was a not very informative for us as we already know majority of this stuff and was hoping for more hands on knowledge.
I really enjoyed the course. MD made sure that we all got involved despite our different experiences in tutoring and mental health conditions. The course flowed really well and I was able to take in the information.
Shiane was an excellent trainer and the course was well written and well delivered.
Absolutely fantastic course that everyone should go on Shian is brilliant